Fairweather Alan - How To Manage Difficult People Proven Strategies For Dealing With Challenging Behaviour At Work - Paperback WHP Author(s): Crystal David (Honorary Professor

Author(s): Crystal David (Honorary Professor Of Linguistics Honorary Professor Of Linguistics University Of Wales Bangor)

Barcode: 825764772822

This item's title is: Live North America 2016

She ekes out a living by hunting down the easiesttargets - the slimes

Fairweather Alan - How To Manage Difficult People Proven Strategies For Dealing With Challenging Behaviour At Work - Paperback WHP Author(s): Crystal David (Honorary ProfessorBinding: Paperback Description: Dealing with difficult people from awkward customers at work to irritating neighbours at home is a challenge many people face on a day to day basis. This book will show you how to: Defuse and deal with difficult customers both on the phone and face to face; Manage problems with colleagues in the workplace including a manipulative boss; Handle difficult day to day interactions with any people we come into contact